Cookie Policy

This Cookie Policy explains how FirstCom FZCO (“we”, “us”, or “our”) uses cookies and similar technologies on the SmartICS website and its language versions.

1. What are cookies and similar technologies?

Cookies are small text files stored by a browser when you visit a website. They can help a website operate, maintain a user session, or remember choices. We may also use similar technologies, including browser local storage, which stores information on a device but is not technically a cookie.

2. Technologies used on this website

Consent storage

The website uses a local storage item named smartics_cookie_consent. It records that the “Accept cookies” button has been selected so the notice is not displayed each time a page is opened. This item does not itself store your name, email address, or telephone number and remains until site data is cleared in the browser settings.

Technical WordPress cookies

WordPress may set authentication and security cookies for administrators or editors who sign in to the website management area. These cookies are necessary to verify sessions and protect the administration area. Standard authentication cookies normally last for a session or for a limited period when the option to remember the user is selected.

Third-party content and services

Some pages may contain links, maps, videos, documents, forms, or other materials provided by third-party services. Those providers may use cookies or similar technologies under their own policies, particularly when you interact with their content or open their websites. We do not directly control cookies set by third parties.

3. Why these technologies are used

  • to maintain the technical operation and security of the website;
  • to remember your consent choice;
  • to support the administration area for authorized users;
  • to display content or functionality provided by third-party services.

As of the date of this policy, the website does not intentionally activate advertising cookies, CRM integrations, or analytics cookies for ordinary visitors. If such non-essential services are added, this policy and the consent mechanism will be updated as required before those technologies are used.

4. First-party and third-party cookies

First-party cookies are set by the domain of the website you are visiting. Third-party cookies are set by another provider whose content or service is used on the website. The duration and purpose of third-party cookies are determined by those providers and described in their policies.

5. How to manage or delete site data

You can delete cookies and site data, block selected cookies, or change storage permissions through your browser settings. After the smartics_cookie_consent item is deleted, the cookie notice will be shown again on your next visit. Blocking technical cookies may affect administrator login functions or certain third-party content.

6. Retention periods

The local storage consent item remains until you clear site data in your browser. WordPress session cookies expire when the session ends, while persistent authentication cookies expire according to the WordPress settings. Third-party providers determine their own retention periods.

7. Changes to this policy

We may update this Cookie Policy if website functionality, third-party services, or applicable requirements change. The latest revision date will always be shown at the top of this page.

8. Contact us

If you have questions about our use of cookies or similar technologies, please contact us at support@smartics.io.

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